Data protection
§ 1 Information about the collection of personal data
(1) Below we provide information about the collection of personal data when using our website. Personal data is all data that can be personally related to you, e.g. E.g. name, address, email addresses, user behavior.
(2) The person responsible in accordance with Article 4 Paragraph 7 of the EU General Data Protection Regulation (GDPR ) is:
Hotel Ratingen Poststraße Betriebs GmbH
Darius Rocholl
Poststraße 68
40878 Ratingen
Telephone: +49 2102 1004840
Email: info@guestified.de
Internet: https://guestified.de/
(3) When you contact us by email or via a contact form, the data you provide (your email address, if applicable your name/company name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer necessary or restrict processing if there are statutory retention requirements.
(4) If we use commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We also mention the defined storage period criteria.
(5) We do not knowingly collect data or information from minors under the age of 18. It is your responsibility to ensure that your minor children do not provide us with any personal data without your consent.
(6) We do not knowingly collect sensitive data such as information about your ethnicity, political views, religious or philosophical beliefs, membership in a trade union or details about your health or sexual orientation.
§ 2 Your rights
(1) You have the following rights towards us with regard to personal data concerning you:
– Right to information,
– Right to rectification or deletion,
– Right to restriction of processing,
– Right to object to processing,
– Right to data portability.
(2) You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
§ 3 Collection of personal data when you visit our website
(1) If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 Para. 1 Sentence 1 Letter f GDPR ):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– amount of data transferred in each case
– Website from which the request comes
– Browser
– Operating system and its interface
– Language and version of the browser software.
(2) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information flows to the place that sets the cookie (here us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offering more user-friendly and effective overall.
(3) Use of cookies:
a) This website uses the following types of cookies, the scope and functionality of which are explained below:
– Transient cookies (see b)
– Persistent cookies (see c).
b) Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
c) Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete cookies at any time in your browser’s security settings.
d) You can configure your browser settings according to your wishes and e.g. B. refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all of the functions of this website.
- e) We use cookies to be able to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.
- f) The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects, which are stored on your device. These objects store the necessary data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. B. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend manually deleting your cookies and browser history regularly.
§ 4 Other functions and offers on our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do this, you will usually have to provide additional personal data that we use to provide the respective service and to which the aforementioned data processing principles apply.
(2) We sometimes use external service providers to process your data. These have been carefully selected and commissioned by us, are bound to our instructions and are checked regularly
(3) We may also pass on your personal data to third parties if we offer participation in campaigns, competitions, contracts or similar services together with partners. You can find further information about this when you provide your personal data or in the description of the offer below
(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
§ 5 Objection or revocation against the processing of your data
(1) If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation affects the lawfulness of the processing of your personal data after you have given it to us.
(2) If we base the processing of your personal data on the balance of interests, you can object to the processing. This is the case if the processing is not necessary to fulfill a contract with you, which is explained by us in the following description of the functions. If you exercise such an objection, we will ask you to explain the reasons why we should not process your personal data as we do. In the event of your justified objection, we will examine the situation and will either stop or adjust data processing or show you our compelling legitimate reasons on the basis of which we continue processing.
(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your objection to advertising using the following contact details:
Darius Rocholl Hotel Barbarossa Classic
Poststraße 68
40878 Ratingen
Telephone: +49 2102 1004840
Email: info@guestified.de
Internet: https://guestified.de/
§ 6 Newsletter
(1) With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
(2) To register for our newsletter we use the so-called double opt-in procedure. This means that after you register, we will send you an email to the email address you provided, in which we will ask you to confirm that you would like to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.
(3) The only mandatory information for sending the newsletter is your email address. Providing further, separately marked data is voluntary and is used to address you personally. After your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter a GDPR. 4
(4) You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter email, or by sending a message to the contact details provided in the legal notice.
(5) We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the emails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files that are stored on our website. For the evaluations, we link the data mentioned in Section 3 and the web beacons with your email address and an individual ID.
§ 8 Contact form or contact via email
(1) There is a form on our website for your contact request, e.g. for conferences, celebrations, room reservations, etc., which can be used for electronic requests. If you exercise this option, your personal data entered in the input mask will be transmitted to us and stored, which we need to process your request. Mandatory information required to process the request is marked or specified separately; further information is voluntary.
This data is:
-E-mail address
-Your first name and last name/company name
-Address
-Phone number (mobile and/or landline)
-Fax number
-the subject
-Your message
At the time the message is sent, the following data is also stored:
-The IP address
-Date and time of registration
Alternatively, you can contact us using the email address provided. In this case, your personal data transmitted by email will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the contact request.
(2) The legal basis for processing the data, if you have given your consent, is Article 6 (1) (a) GDPR.
The legal basis for the processing of data transmitted in the course of sending an email is Article 6 (1) (f) GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 Paragraph 1 Letter b GDPR.
(3) We process the personal data from the input mask solely to process your request. If you contact us via email, this also represents the necessary legitimate interest in processing the data. The other personal data processed during the sending process serves to prevent misuse of the inquiry form and to ensure the security of our information technology systems.
(4) We delete the data arising in this context after storage is no longer necessary or restrict processing if there are statutory retention requirements.
(5) You have the option to revoke your consent to the processing of personal data at any time. If you contact us by email, you can object to the storage of your personal data at any time. If you would like to object to our processing of your personal data, please send an email to
In this case, all personal data stored as part of the request will be deleted.
§ 9 Online booking
(1) On our website you have the option of booking rooms online. If you exercise this option, your personal data entered in the input mask will be transmitted to us and stored, which we need to process your request. Mandatory information required to process the request is marked or specified separately; further information is voluntary.
This data is:
-E-mail address
-Your first name and last name/company name
-Address
-Phone number (mobile and/or landline)
-Fax number
-the subject
-Your message
At the time the message is sent, the following data is also stored:
-The IP address
-Date and time of registration
(2) The legal basis for the processing of the data transmitted during the booking is Article 6 Paragraph 1 Letter b GDPR.
(3) We process the personal data from the input mask solely to process your booking. The other personal data processed during the sending process serves to prevent misuse of the inquiry form and to ensure the security of our information technology systems.
(4) We delete the data arising in this context after storage is no longer necessary or restrict processing if there are statutory retention requirements.
(5) You have the option to revoke your consent to the processing of personal data at any time. If you contact us by email, you can object to the storage of your personal data at any time. If you would like to object to our processing of your personal data, please send an email to
In this case, all personal data stored as part of the booking will be deleted.
§ 10 Google Analytics
(1) This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter “Google”.
Google is certified according to the “EU-US Privacy Shield” and thereby guarantees compliance with EU data protection regulations when processing data in the USA.
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google Analytics is used by the provider to analyze the use of the website. The legal basis for this is Article 6 Paragraph 1 Letter f GDPR. The provider’s legitimate interest lies in the analysis, optimization and economic operation of the website.
(2) Information, such as the time, location and frequency of the user’s website visit, including his IP address, is transmitted to a Google server in the USA and stored there.
The provider uses Google Analytics with an anonymization function. With this addition, the IP address in this case is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.
(3) Google will use the data collected to evaluate the user’s visit to the website and to compile reports on website activity for the provider. The data is also used to provide other services related to website use and internet use. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.
(4) According to its own information, Google will under no circumstances associate the user’s IP address with other Google data. Google offers further information, in particular on the options for preventing data use, under the following link:
https://www.google.com/intl/de/policies/privacy/partners
(5) Google also offers a deactivation add-on for the most common browsers, which gives the user more control over which data is collected by Google about the website accessed by the user. The add-on tells Google Analytics’ JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, the Google Analytics deactivation add-on for browsers does not prevent information from being transmitted to the provider or to other web analysis services that may be used by the provider and listed in this data protection declaration. Further information on installing the browser add-on is available at the following link:
Browser add-on for deactivating Google Analytics
(6) Alternatively, future analysis of the page visit by Google Analytics can be deactivated by “clicking” on the following link . By “clicking” on the link, a so-called “opt-out cookie” is set, which means that the analysis of the page visit on the provider’s website is prevented in the future:
Click here to activate the Google Analytics opt-out Cookie to activate
Please note: If the user deletes the cookies in his browser settings, the opt-out cookie will usually also be deleted and may have to be activated again by the user.
§ 11 Use of social media plug-ins
We currently do not use any social media plug-ins.
§ 12 AddThis bookmarking
Our websites also do not contain any AddThis plug-ins.
§ 13 Integration of YouTube videos
(1) We have integrated YouTube videos into our online offering, which are stored on http://www.YouTube.com and can be played directly from our website. These are all integrated in “extended data protection mode”, i.e. H. that no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transmitted. We have no influence on this data transfer.
(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in Section 3 of this declaration will be transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want it to be associated with your YouTube profile, you must log out before activating the button. YouTube saves your data as usage profiles and uses them for advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this you must contact YouTube.
(3) Further information on the purpose and scope of data collection and processing by YouTube can be found in the data protection declaration. There you will also find further information about your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy . Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
§ 14 Integration of Google Maps
(1) On this website we use Google Maps. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.
(2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned in Section 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with Google, you must log out before activating the button. Google saves your data as usage profiles and uses them for advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this you must contact Google.
(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider’s data protection declarations. There you will also find further information about your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy . Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .
§ 15 Use of Google AdSense
This website does not use the online advertising service Google AdSense, which could show you advertising tailored to your interests.
This website does not serve third-party ads through Google AdSense.
§ 20 Use of Google Adwords Conversion
(1) We use the Google Adwords service to draw attention to our attractive offers on external websites using advertising materials (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. Our interest is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
(2) These advertising materials are delivered by Google via so-called “ad servers”. To do this, we use ad server cookies, through which certain parameters can be measured to measure success, such as display of ads or clicks by users. If you reach our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. The analysis values for this cookie are usually the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user does not would like to be addressed more).
(3) These cookies enable Google to recognize your internet browser. If a user visits certain pages of an Adwords customer’s website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. Each Adwords customer is assigned a different cookie. Cookies cannot therefore be tracked via the websites of Adwords customers. We ourselves do not collect or process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. Based on these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of advertising materials; in particular, we cannot identify users based on this information.
(4) Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our knowledge: By integrating AdWords Conversion, Google receives the information that you have accessed the corresponding part of our website accessed or clicked on an advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address.
(5) You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly; in particular, suppressing third-party cookies means that you will not receive any advertisements from third-party providers; b) by deactivating cookies for conversion tracking by setting your browser so that cookies from the domain “www.googleadservices.com” are blocked, https://www.google.de/settings/ads , whereby this setting will be deleted if you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the self-regulatory campaign “About Ads” via the link http://www.aboutads.info/choices , although this setting will be deleted when you delete your cookies; d) by permanently deactivating it in your Firefox, Internet Explorer or Google Chrome browsers under the link http://www.google.com/settings/ads/plugin . We would like to point out that in this case you may not be able to fully use all of the functions of this offer.
(6) The legal basis for the processing of your data is Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Further information about data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html . Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org . Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .
§ 21 Remarketing
In addition to Adwords Conversion, we use the Google Remarketing application. This is a process that we would like to address with you again. This application allows you to see our advertisements as you continue to use the Internet after you visit our website. This is done using cookies stored in your browser, which are used by Google to record and evaluate your usage behavior when you visit various websites. This allows Google to determine your previous visit to our website. Google says it does not combine the data collected as part of remarketing with your personal data, which may be stored by Google. In particular, according to Google, pseudonymization is used in remarketing.
§ 22 DoubleClick by Google
This website does not use the online marketing tool DoubleClick by Google.
§ 23 Facebook Custom Audiences
Furthermore, the website does not use the remarketing function “Custom Audiences” from Facebook Inc. (“Facebook”).
As of April 1, 2024
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